1. Introduction
Welcome to RAAD. At RAAD.co.nz, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.RAAD.co.nz ("the Website"). By accessing or using the Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect various types of information when you visit our Website, including:
a. Personal Information:
This may include your name, email address, postal address, phone number, or any other information you voluntarily provide when filling out forms, subscribing to newsletters, or contacting us.
b. Log Data:
We may collect information that your browser sends whenever you visit the Website. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other statistics.
c. Cookies:
We use cookies and similar tracking technologies to collect information about your online activities and preferences. You can control the use of cookies through your browser settings.
3. How We Use Your Information:
We may use your information for the following purposes:
a. Provide and Maintain the Website:
To operate, maintain, and improve our Website's functionality and user experience.
b. Communication:
To respond to your inquiries, send updates, notifications, and newsletters if you have subscribed to them.
c. Marketing:
To provide you with information about our products, services, promotions, and other offerings that may be of interest to you. You can opt-out of marketing communications at any time.
d. Analytics:
To analyze Website usage and trends, monitor the effectiveness of our marketing efforts, and gather demographic information about our users.
4. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
a. Service Providers:
We may engage third-party service providers to perform various functions on our behalf, such as hosting the Website, processing payments, and analyzing data. These service providers have access to your personal information only to the extent necessary to perform their functions.
b. Legal Requirements:
We may disclose your information when required by law, court order, or government regulation.
5. Your Choices
You have the following choices regarding your personal information:
a. Access and Update:
You may access, update, or correct your personal information by contacting us at hello@RAAD.co.nz
b. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
6. Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Website with a new effective date.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at hello@RAAD.co.nz
Last updated: 28/05/26
Please read these Terms of Service ("Terms") carefully before using the website www.raad.co.nz ("the Website") operated by RAAD.
By accessing or using the Website, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, please do not use the Website.
1. Use of the Website
a. You are responsible for ensuring that your use of the Website complies with all applicable laws and regulations.
b. You agree not to engage in any activity that could harm, interfere with, or disrupt the functioning of the Website.
2. Content
a. The Website may contain content provided by us, third parties, or users. This content is for informational purposes only and should not be considered professional advice.
3. User Accounts
a. To access certain features of the Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information.
b. You are responsible for all activities that occur under your account, and you agree to notify us immediately of any unauthorized use of your account.
4. Privacy
Your use of the Website is subject to our Privacy Policy, which can be found here. By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.
5. Termination
We reserve the right to terminate or suspend your access to the Website at our discretion, without notice, for any reason, including if you violate these Terms.
6. Changes to the Terms
We may update or revise these Terms at any time, and the most current version will be posted on the Website with a new effective date. It is your responsibility to review the Terms periodically to stay informed of any changes.
7. Subscriptions
a. When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
b. Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
c. Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
d. RAAD® Starter Packs Subscriptions do not require a minimum cycle of purchases before you can cancel. Your order confirmation emails have links to your order. You can manage your subscription from there. Or you can manage your subscriptions by logging into your account online.
8. International orders (outside New Zealand), may be subject to import duties, taxes, and customs fees upon arrival, which are not included in our prices and are the responsibility of the recipient
9. Contact Us
If you have any questions or concerns about these Terms, please contact us at hello@RAAD.co.nz
Subscriptions
a. When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
b. Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
c. Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
d. RAAD® Starter Packs Subscriptions do not require a minimum cycle of purchases before you can cancel. Your order confirmation emails have links to your order. You can manage your subscription from there. Or you can manage your subscriptions by logging into your account online.
8. Contact Us
If you have any questions or concerns about these Terms, please contact us at hello@RAAD.co.nz
