RAAD® is New Zealand owned and operated. Click here to learn more about our story >
We are proud to say that our formulations are manufactured in New Zealand.
90% of our packaging comes from overseas suppliers, with the balance made here in New Zealand.
Shopping online is amazing… but we know that there can be challenges (like not being able to touch, feel or smell the items). So in the unlikely event that you are not happy with your RAAD® purchase, please contact us to arrange a hassle-free return and refund.
If you have signed up to a RAAD® Starter Kit subscription you can cancel any time. You have full control over your subscription.
Rest easy knowing you can add or skip at any time. We'll even send you an email 3 days before we ship, just to check you're still keen.
Feel free to customise your subscription to suit your personal requirements. You have full control over your subscription.
If you need help adjusting your subscription, please don’t hesitate to email us hello@raad.co.nz
Yes.
RAAD® products are a blend of nature’s finest and humanity’s best scientific developments, proudly made in New Zealand.
Designed to be highly effective, nourishing and insanely enjoyable thanks to a combination of proven, scientifically formulated ingredients (plant based, no harsh chemicals, vegan friendly and cruelty free) and a careful selection of active botanicals such as Harakeke, Licorice Root and Turmeric Oil.
No.
The ingredients in all RAAD® products have been carefully selected based on the benefits they offer, with a goal to strike a balance between the best of nature and humanity's scientific developments. They are not 100% natural but they are plant based. This means the vast majority of the ingredients list are naturally derived.
Yes.
RAAD® products do not contain any ingredients derived from animals and have not been tested on animals. Nor do they contain parabens.
RAAD® Home, Skin and Body products are made from naturally derived ingredients. According to Watercare NZ, if products are phosphate, chlorine and ammonia free they are suitable for septic tanks and RAAD® products contain none of these.
RAAD® Diffuser ingredients are not septic tank friendly.
Once we have fulfilled your order, we will email you a shipping confirmation with tracking number and link so you can follow the progress of your order.
You can also login to your RAAD® account (by clicking here) and find your tracking number within the order information >
If you don't have a RAAD® account that's fine, simply click here to register one and your order information will automatically show up >
During the checkout process you will be given the option to opt in to receive tracking information via text.
Please feel free to contact us if you are experiencing any shipping problems and we will be happy to help you out.
hello@raad.co.nz
